Return policy

1. Return Eligibility: At Midasn, we are deeply committed to ensuring that every customer's shopping experience is of the highest satisfaction. If there is any problem with the item you received, or if you change your mind after purchasing, we have a clear return policy to support you. To be eligible for a return, the item must be returned within 30 days of your receipt and the item must be in its original condition, unused, with all tags and packaging intact.

2. Return Process: If you wish to return an item, please email our customer service team at midasnofficial@hotmail.com, providing your order number and the reason for the return. Our customer service representative will respond within 24 hours with detailed return instructions, including the return address and any necessary forms. Please ensure that the item is packaged as instructed and sent back using a trackable courier service, as the return responsibility will be yours until we receive and inspect the item.

3. Refund Processing: Once we have received and inspected your return, we will email you to notify you of the return status. If the return is accepted, your refund will be refunded to the original payment method within ten business days. Refund processing time may vary depending on the bank or payment platform. We will also cover the return shipping costs if the return is due to a defect or error in the product.

4. Exceptions and limitations: Customized and special sale items are only eligible for the return policy if there is a quality issue. In addition, if the item is damaged or worn during the return process, it may affect the refund amount. We recommend using a courier with insurance and tracking services for returns. At Midasn, we want every customer to be satisfied with their purchase. If you have any questions or need help, our customer service team is always ready to support you. Please get in touch with us by email at midasnofficial@hotmail.com. We look forward to providing you with an excellent service experience.

5. Contact us: If you have any questions about the return policy or encounter any problems during the return process, please feel free to contact our customer service team. We are always ready to assist you and will do our best to answer all your questions and ensure that your return process goes smoothly. Thank you for choosing Midasn and we look forward to seeing you again.